Understanding Our Privacy Practices

Privacy Policy

Last updated: April 2026

TranslatedChat provides messaging, calling, media sharing, and translation features. This Privacy Policy explains what data we collect, how we use it, and your choices.

1. Information We Collect

a) Account and profile data
  • Phone number (for account verification and login)
  • Profile name and optional profile photo
  • App language and preference settings
b) Messaging and communication data
  • Message content you send and receive (text, media, and attachments)
  • Message metadata (timestamps, sender/receiver IDs, delivery/read status, conversation IDs)
  • Calling metadata (call status, timestamps, and related signaling data)
c) Device and app data
  • Push notification tokens (for message and call notifications)
  • Crash and diagnostics data (to improve stability and security)
  • Basic technical/network info needed to run the service
d) Optional permission-based data

Depending on permissions you grant:

  • Contacts: to resolve/display contact names and support contact sharing
  • Microphone/Camera: for voice/video calls and media capture
  • Location: only when you explicitly choose location sharing
  • Notifications: to deliver message/call alerts

We request permissions in context and you can deny/revoke them in Android settings.

2. How We Use Your Data

We use data to:

  • Create and secure your account
  • Deliver messages, calls, media, and notifications
  • Provide translation features
  • Detect abuse, prevent fraud, and maintain reliability
  • Improve app performance and fix bugs
3. Translation Processing

When translation features are used, message content may be processed by translation services to generate translated output. Translation results may not always be perfectly accurate.

4. Data Sharing

We do not sell personal data.
We share data only with service providers required to operate the app (for example: cloud messaging, storage, translation, analytics/crash reporting), or when required by law.

5. Data Retention

We retain data only as long as necessary to provide the service, security, legal compliance, and operational reliability. Certain relay/delivery data may be temporary and automatically cleaned up by system workflows.

6. Security

We use reasonable technical and organizational measures to protect your data. No method of transmission or storage is 100% secure, but we continuously improve our safeguards.

7. Your Choices and Controls

You can:

  • Manage app permissions in Android settings
  • Manage in-app privacy/notification options
  • Request account/data deletion by contacting us
8. Children

TranslatedChat is not intended for children under 13 (or the minimum age required by local law).

9. International Processing

Your information may be processed in countries other than your own, subject to applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last updated” date.

11. Contact Us

For privacy questions or requests:
Email: support@translatedchat.com

Contact Us About Your Privacy Concerns

Your questions matter — reach out to us.
Email: support@translatedchat.com